Excellent Service A6 at Grapari Makassar

Excellent service is closely related to the business which carried out in an effort provide a sense of satisfaction and foster trust customers or consumers. This study aims determine description excellent from A6 aspect Grapari Makassar. type research qualitative descriptive in-depth picture terms A6. The informants this were five randomly selected customers, one customer service. Data collection techniques by interview observation. data analyzed using Miles, Huberman Saldana model consisting collection, condensation, presentation conclusion drawing. results indicate that has been very well